It is easier for the prince to make friends of those men who were contented under the former government, and are therefore his enemies, than of those who, being discontented with it, were favourable to him and encouraged him to seize it.
It ought to be remembered that there is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things. Because the innovator has for enemies all those who have done well under the old conditions, and lukewarm defenders in those who may do well under the new. This coolness arises partly from fear of the opponents, who have the laws on their side, and partly from the incredulity of men, who do not readily believe in new things until they have had a long experience of them.
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The Prince (1513), Ch. 6; translated by W. K. Marriott
In judging policies we should consider the results that have been achieved through them rather than the means by which they have been executed.
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From an undated letter to Piero Soderini (translated here by Dr. Arthur Livingston), in The Living Thoughts of Machiavelli, by Count Carlo Sforza, published by Cassell, London (1942), p. 85
When evening comes, I return home and enter my study; on the threshold I take off my workday clothes, covered with mud and dirt, and put on the garments of court and palace. Fitted out appropriately, I step inside the venerable courts of the ancients, where, solicitously received by them, I nourish myself on that food that alone is mine and for which I was born; where I am unashamed to converse with them and to question them about the motives for their actions, and they, out of their human kindness, answer me. And for four hours at a time I feel no boredom, I forget all my troubles, I do not dread poverty, and I am not terrified by death. I absorb myself into them completely.
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Letter to Francesco Vettori (10 December 1513), as translated by James Atkinson, in Prince Machiavelli (1976), p. 19